Privacy Policy for TennisCue
Effective Date: February 12, 2026
Last Updated: February 12, 2026
Introduction
TennisCue ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application TennisCue (the "App").
Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
1. Personal Information You Provide
When you create an account, we collect:
- Email address - Used for account creation and login
- Password - Encrypted and stored securely
- Skill level information - Collected through the skill assessment quiz
2. Practice Data
When you use the App, we collect:
- Active cues - Which technique cues you're focusing on
- Practice session logs - Dates and times of practice sessions
- Cue ratings - Your self-assessed ratings (1-5 stars) for each cue
- Session notes - Any text notes you add to sessions (if applicable)
3. Automatically Collected Information
We automatically collect certain information when you use the App:
- Device information - Device type, operating system version
- Usage data - App features used, screens visited, time spent
- Crash reports - Technical information about app crashes (if they occur)
- Log data - IP address, access times, app version
4. Information We Do NOT Collect
We do not collect:
- Real name or personal identity (unless you include it in your email)
- Phone number
- Physical address
- Payment information (the app is currently free)
- Location data
- Photos or videos from your device
- Contacts from your device
- Camera or microphone data (permissions are declared but not currently used)
How We Use Your Information
1. Provide and Maintain the App
- Create and manage your account
- Sync your data across devices
- Enable offline functionality
- Store your practice history and progress
2. Improve the App
- Analyze usage patterns to improve features
- Identify and fix bugs and technical issues
- Understand which features are most valuable
- Develop new features based on user behavior
3. Communicate With You
- Send important service announcements
- Respond to your support requests
- Notify you of updates (if you opt-in)
- Request feedback on the App
4. Ensure Security
- Detect and prevent fraud or abuse
- Protect against security threats
- Maintain the integrity of our services
How We Share Your Information
We Do NOT Sell Your Data
We do not sell, trade, or rent your personal information to third parties.
Third-Party Services We Use
Supabase (Backend Infrastructure)
- Purpose: Database hosting, authentication, cloud sync
- Data Shared: Email, encrypted password, practice data
- Privacy Policy: https://supabase.com/privacy
- Data Location: United States
Expo (Development Platform)
- Purpose: App distribution and updates
- Data Shared: Device type, OS version, crash reports
- Privacy Policy: https://expo.dev/privacy
When We May Disclose Information
We may disclose your information only in these limited circumstances:
- Legal Compliance - If required by law, regulation, or legal process
- Safety & Security - To protect rights, property, or safety of TennisCue, users, or the public
- Business Transfer - In connection with a merger, acquisition, or sale of assets (users would be notified)
- With Your Consent - When you explicitly authorize us to share information
Data Storage and Security
Where Your Data is Stored
Your data is stored on secure cloud servers provided by Supabase, located in the United States.
Security Measures
We implement appropriate technical and organizational measures to protect your information:
- Encryption in Transit - All data transmitted between your device and our servers is encrypted using TLS/SSL
- Encryption at Rest - Passwords are encrypted using industry-standard hashing algorithms
- Row-Level Security - Database access is restricted so users can only access their own data
- Secure Authentication - We use Supabase Auth for secure login and session management
- Regular Updates - We keep our security practices up-to-date
Important Note: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Data Retention
How Long We Keep Your Data
- Active Accounts - We retain your data as long as your account is active
- Inactive Accounts - If you don't use the app for 2 years, we may delete your account and data (you'll receive notice first)
- After Account Deletion - Most data is deleted immediately; some backup data may persist for up to 90 days
Your Privacy Rights
Depending on your location, you may have the following rights:
| Right |
Description |
| Access Your Data |
Request a copy of the personal information we hold about you |
| Correct Your Data |
Update or correct inaccurate information in your account settings |
| Delete Your Data |
Request deletion of your account and all associated data |
| Export Your Data |
Request a machine-readable copy of your practice data |
| Object to Processing |
Object to our processing of your personal information |
| Withdraw Consent |
Withdraw consent for data processing (may limit app functionality) |
To exercise any of these rights, contact us at: [your-email@example.com] with subject line "Privacy Request - [Your Request Type]"
We will respond to your request within 30 days.
Children's Privacy
TennisCue is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.
International Users
TennisCue is operated from the United States. If you are accessing the App from outside the United States, your information may be transferred to, stored, and processed in the United States.
By using the App, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights:
- Right to Know - Request information about categories and specific pieces of personal information we've collected
- Right to Delete - Request deletion of your personal information (with certain exceptions)
- Right to Opt-Out - We do not sell personal information, so there is nothing to opt-out of
- Non-Discrimination - We will not discriminate against you for exercising your privacy rights
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes:
- We will update the "Last Updated" date at the top of this policy
- We will notify you through the App if changes are material
- We will post the new policy at this URL
Your continued use of the App after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: [your-email@example.com]
Subject Line: "Privacy Policy Question"
Response Time: We aim to respond within 48 hours
Summary (TL;DR)
What we collect:
- Email and password for your account
- Your practice sessions and cue ratings
- Basic device info and crash reports
What we do with it:
- Sync your data across devices
- Improve the app
- Keep everything secure
What we DON'T do:
- Sell your data (never!)
- Track your location
- Access your photos, camera, or contacts
- Share with advertisers
Your rights:
- Access your data
- Delete your account anytime
- Export your practice history